TV/FM Translator Services
The Pitkin County TV/FM Translator maintains and operates a mountain top translator system that re-broadcasts FM radio and television signals to residents of Pitkin County and other portions of the Roaring Fork Valley.
Maintenance and Outages:
Channels 3-1 and 3-2 are out County wide. These channels are out from the source at Sunlight Peak and not due to our Translator system. We will provide an update as soon as we learn the nature of the outage and the repair timeline."
We did it! After an interesting trip to the Sunlight tower Pitkin County staff have reconfigured equipment on tower, patched the 4's (CBS, FOX, GRIT, ESCAPE). We hope that this will resolve the County-wide reception issues experienced over the last couple months from excessive snow buildup and freeze/thaw conditions on site. TV viewers who have been experiencing reception problems, particularly with the 4's, may need to perform a re-scan of their TV/channels to see service fully restored.
KSPN on 97.3 and KSNO on 94.9 in Carbondale (and subsequently 98.3 and 103.5 in Redstone, respectively) have been repaired and are back on the air. We are currently having technical issues with KTND on 100.9 in Carbondale, but hope to have them resolved shortly.
Unfortunately the system is very unstable coming out of Sunlight for the 4s. We think there is moisture getting into connections on the towers. There’s too much snow to get up there right now. We got caught short with Sunlight’s rebuild last fall with early snow. We are hoping this summer build season staff will be able to complete the rebuild, deconstruct the old site and get all the connections fixed. This has been a constant on our radar and we continue to work on possible fixes that can be done without going to the site. This has definitely been a most challenging winter for service. The engineers have an overwhelming amount of work on their schedules and hope to finish it all in a timely manner but sometimes are not able to do that due to unexpected delays, roadblocks or weather.
Sunshine filled week brought us weather we could work with! The techs snowshoed to our lower Red Mountain site in Aspen and fixed a few things there. This site is scheduled for a rebuild in 2020 so there might be more problems coming that they will have to return to fix.
This morning 2 of our guys tried to get to our upper Red Mountain site but were turned back by snow and downed trees. They made it just past 4 Corners and could not cut threw downed trees or manage in the deep snow with their snow cat. This site has FM radio broadcasting from it so radio stations may have continued problems. Another try and getting up there will be attempted next week.
This afternoon a second trip was taken to the Crown Mountain site. We had an outage of our County and Grassroots TV. This was resolved and should now be working in the mid valley area. They believe problems were caused by ice from the storm about 2 weeks ago. Weather has certainly played a factor in our outages over the winter.
Again the trip to Sunlight has been pushed off to next week. After the trip to upper Red Mountain the crew does not feel to hopeful about getting all the way up the hill to the Sunlight towers. The snow is deep and near impassible. Downed trees are also causing problems. We will keep our fingers crossed and continue to steam ahead.
GREAT SKIING! Bad traveling to tower sites. Unfortunately the engineers did not get to the towers this week because of yet again another storm. But we have a break in the weather through next week so we will continue to make the best efforts to get to the towers in need of repair.
Good news, one of our engineers was able to get the Crown Mtn TV and FM functioning again for the Basalt and lower Frying Pan area.
Bad news, Sunlight, Williams and Lower Red Mtn are still having problems. The recent rash of storms with lots of moisture, wind and ice have caused these sites to have on again off again problems. Some of the sites have solar panels that get covered with snow, power goes off and signals go away. Some of the sites have some water leakage that changes with the freeze and thaw cycle.
All of these site are difficult and sometimes down right dangerous to get to, especially with snow storms bearing down on them. Our engineers continue to try to get up to the sites but are driven back by storms on a weekly basis. Once again, they will try this week to get to one or two sites to patch things up. Permanent fixes won't happen until the summer. Thanks for hanging in there with us.
One of our engineers went up to the Crown Mtn tower yesterday and found it caked with many layers of ice and in need of a little work. He needed another person so next week 2 engineers will go back to the Crown Mtn tower and try to make repairs. This is affecting both TV and FM signals in the Basalt, Old Snowmass and maybe Lower Frying Pan.
There seems to be some sort of outage at our Crown Mtn site. TV and FM stations are down. The guess right now is that something happened during the last 4 day snow storm. Possibly the heavy snow caused some damage.
An engineer is planning on visiting the site tomorrow, Wednesday, weather permitting. If he can not get in there Wednesday it will probably be another week before another visit can be scheduled. This outage is affecting Basalt, Emma and Old Snowmass areas.
Report a Problem
To report problems with the system, please call 920-5395 or email us. Please provide the nature of the outage, your location and a call back number; someone will contact you within 24 hours.