The Pitkin County Regional Emergency Dispatch Center (PCREDC) is the 9-1-1 Public Safety Answering Point (PSAP) for many municipalities, Fire Districts, and Emergency Medical Service agencies in the Roaring Fork Valley. We send responders from these agencies to problems occurring anywhere from Independence Pass to Marble, from Mt. Sopris to Ruedi Reservoir. The PCREDC is staffed and operational 24 hours per day, 365 days per year.
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- Receives 9-1-1 and non-emergent telephone calls from the public
- Determines the priority and scope of the request or situation
- Dispatches the appropriate law, fire or EMS support
Coordinating, Supporting & Maintaining Systems
In addition the PCREDC coordinates, supports and maintains many systems including the 9-1-1 information database, the incident management system which includes fire danger ratings and resource availability, and Pitkin County Jail security. We use state-of-the art training and equipment to ensure the best possible service to those who require our assistance. We are trained in Emergency Medical Dispatch in which we can provide medical instruction, from basic first aid to CPR, until appropriate responders can arrive. We are versed in communications techniques to accommodate any caller's emotional state. We use touch-screen radio and telephone computer systems, access the national and state criminal information centers, and disseminate National Weather Service advisories to surrounding counties…and this is only a small portion of the duties we perform.
The mission of the Pitkin County Regional Emergency Dispatch Center is to professionally answer, coordinate, and dispatch responders to all requests from citizens and visitors within our Public Safety Answering Point boundaries, so that they can be assured of immediate, accurate, and appropriate emergency response, thus saving lives, minimizing the impacts of crime, and protecting property.